Shipping policy
Order Processing:
- Orders are processed within 1-2 business days after payment is received.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery:
- We offer standard shipping with rates calculated at checkout based on your location and the weight of your order.
- Estimated delivery times vary depending on the shipping method chosen and your location:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
- Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or postal service delays.
International Shipping:
- We currently offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout.
- Please be aware that international orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the customer.
Order Tracking:
- Once your order has shipped, you will receive an email with tracking information. You can track your order through the link provided in the email.
Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us at statero2022@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Delays:
- Occasionally, shipping delays may occur due to unforeseen circumstances such as severe weather or carrier issues. We appreciate your patience and understanding in these situations.
Contact Us:
- If you have any questions or concerns about your order, please feel free to contact us at statero2022@gmail.com. We are here to help!